Terms & Conditions
At Alhind Flours & Spices, we value clarity, trust, and a seamless customer experience. These terms outline how we manage orders, delivery, and product care with professionalism and attention to detail.
1. General use
By browsing our website or placing an order, you agree to these Terms & Conditions. We may update these terms from time to time, and the latest version published on the website will apply to future purchases.
2. Products and availability
We make reasonable efforts to ensure that product descriptions, images, prices, and availability displayed on the website are accurate and up to date.
In the event that a product becomes unavailable after an order is placed, our team will contact the customer and provide an appropriate resolution.
3. Orders and payments
Orders are confirmed once the payment is successfully received or approved through the selected payment method.
Customers are responsible for providing accurate delivery and contact information while placing an order. Please review all details carefully before confirming the order.
All applicable product prices will be displayed in Indian Rupees (INR) on the website.
4. Delivery
We strive to dispatch orders within the timeframe communicated at checkout or by our team.
Delivery timelines may vary depending on the delivery location, courier availability, weather conditions, holidays, and other circumstances beyond our reasonable control.
Orders will be delivered to the address provided by the customer during checkout.
5. Quality and food safety
Our products are packed and handled with care to maintain their quality and freshness.
Customers should store the products as recommended on the product packaging, generally in a cool and dry place, and follow any specific storage instructions provided with the product.
6. Cancellation Policy
Customers may request cancellation of an order before it has been dispatched.
Once an order has been dispatched, cancellation may not be possible. Customers are requested to contact our support team as soon as possible for cancellation requests.
Customers may request cancellation of an order before it has been dispatched.
Once an order has been dispatched, cancellation may not be possible. Customers are requested to contact our support team as soon as possible for cancellation requests.
7. Returns, Replacements and Refunds
If a product is received damaged, incorrect, defective, or expired, the customer should contact us as soon as possible after delivery with the order details and supporting photographs, where applicable.
After reviewing the request, we may provide an appropriate resolution, which may include replacement or refund, subject to the circumstances of the case.
Approved refunds will be processed through the applicable payment method within the relevant processing timeframe.
8. Customer Responsibilities
Customers are responsible for providing accurate billing, delivery, and contact information.
Customers must not misuse the website or use it for any unlawful purpose.
9. Intellectual Property
All content available on the website, including the Alhind Flours & Spices name, logos, product descriptions, images, graphics, text, and other materials, belongs to or is used by Alhind Flours & Spices with appropriate rights.
Unauthorized copying, reproduction, modification, or commercial use of website content is prohibited.
10. Limitation of Liability
We make reasonable efforts to maintain accurate information and uninterrupted availability of the website. However, we shall not be responsible for temporary website interruptions, technical issues, courier delays, or circumstances beyond our reasonable control.
11. Changes to Terms
Alhind Flours & Spices reserves the right to modify these Terms & Conditions from time to time. Any updated terms will be published on the website and will apply to future purchases.
12. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising in connection with these Terms & Conditions shall be subject to the jurisdiction of the competent courts having jurisdiction over Kota, Rajasthan.
13. Contact Information
If you have any questions, our team will be pleased to help. Please contact Alhind Flours & Spices through our website contact form or customer support team.
Alhind Flours & Spices
Shop - A-1, Masjid Gali, Rangpur Rd
Phone: +91 9057230598